RC King Hobbies Terms and Conditions of Use

Introduction

Welcome to RC King Hobbies. By accessing or using our website and services, you agree to be bound by the following terms and conditions (Terms). Please read these Terms carefully. If you do not agree to these Terms, you should not use our services or make purchases from our site.

Personal Data and Privacy

We prioritize your privacy and the security of your personal data. We commit to using your personal information solely for the purpose of providing enhanced service on the RC King website. Your information will not be shared with third parties without your consent, except as required by law.

Account and Service Use

RC King reserves the right, at its sole discretion, to withhold, suspend, or terminate accounts or services for any reason without prior notice. This measure is taken to ensure a safe, secure, and fair operating environment for all users.

Warranty and Returns

A 7-day limited warranty applies to general merchandise, excluding electronics, batteries, and engines, which are sold as-is without warranty.

Should you experience issues with your purchase, you are invited to return the item(s) to RC King for inspection. Following our assessment, we may either replace components or the entire product at our discretion.

Refunds are strictly not provided for items that are used, damaged, or otherwise not in a resellable condition.

Refunds will be processed using the original payment method utilized for the purchase where possible. While RC King ensures refunds are initiated promptly, the time it takes for the funds to reflect in your account is dependent on the payment provider and your banking institution. This process typically takes up to 7 working days, however can take longer depending on their policies and processing times.

Note: Changes to product specials, availability, and pricing may occur without prior notice.

Shipping and Returns Policy

All shipping and returns are conducted at the customer's expense. Refunds, where applicable, may take 2-4 business days to process.

For items not in stock from Local Supplier Stock, we will reach out to offer alternatives. Should you opt for a refund under these circumstances, please allow 2-4 business days for the transaction to be processed.

Discounts and Promotions

Qualified pensioners are entitled to a standard 10% discount, provided that valid identification matching the purchase account name is presented. This discount is not applicable retroactively.

Gift Cards are non-refundable, non-exchangeable for cash, and cannot be used to cover shipping costs. 

Bargain bin items are final sale and not eligible for return or refund.

Any Discount promotions include discounts on product only.  Discounts do not apply to shipping fees. 

REPAIR Specific Terms

Unclaimed Items: Items unclaimed 60 days post-repair or quote notification will be considered abandoned after three unsuccessful collection attempts. Abandoned items may be sold to recover costs.

Liability Disclaimer: RC King disclaims liability for any loss or damage arising from theft, break-ins, or any circumstances beyond our control.

General Provisions

These Terms are governed by the laws of the jurisdiction in which RC King operates. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts of that jurisdiction.

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the RC King website and services following any such changes constitutes your agreement to follow and be bound by the Terms as modified.

Thank you for choosing RC King Hobbies. We are dedicated to providing you with quality products and excellent customer service.